Frequently Asked Questions
Everything you need to know about our premium home and mosaic products.
What is Smalti and how is it used in home decor?
Smalti are artisanal glass mosaic tiles crafted for rich color and texture. In the home, they are perfect for feature walls, kitchen splashbacks, and custom artistic installations that require a timeless, vibrant finish.
Do you ship across Australia?
Yes, we ship nationwide. Orders are typically processed within 1-2 business days, with delivery times varying between 3-7 business days depending on your location in Australia.
Can I request custom color blends for my project?
Absolutely. We specialize in bespoke home solutions. Please contact our design team with your specifications, and we can curate a custom Smalti palette tailored to your interior design needs.
What is your return policy for tiles and home goods?
We accept returns on unopened and undamaged stock items within 30 days of purchase. Please note that custom blends and cut-to-order mosaic sheets are non-refundable unless faulty.
Are your products suitable for outdoor use?
Yes, our Smalti glass is highly durable, UV resistant, and frost-proof, making it an excellent choice for outdoor water features, garden walls, and exterior home accents.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay for your convenience.